Frequently Asked Questions

Check our answers to frequently asked questions and feel free to contact us if you cannot find any answer.

MacTasks
Can I move later to MacPlanner?

Yes, MacTasks, is a simplified version of MacPlanner. You can upgrade to MacPlanner anytime to get more features like Gantt charts, attachments, events management and much more. 

MacPlanner
How do I open a project created by MacTasks?

  1. Open MacTasks app and open your project
  2. Go to File menu and select Duplicate
  3. Save the duplicated project to MacPlanner Document format (option offered in the dialog)
  4. Now you can open the new file with MacPlanner.

How do I purchase volume licenses for federal agencies?

If you are a federal agency, you can purchase our app from Apple directly with Volume Business discount program.

https://support.apple.com/guide/apple-business-manager/welcome/web
https://business.apple.com/

can I open a Microsoft Project file?

YES but you need to export a project to Microsoft XML format as Microsoft default format is not open to developers. You can import projects only in the Mac version from the Import menu (90% of documents are compatible. It's not 100% because Microsoft do not even respect  XML standard conventions)

How do I sync projects between Mac and iPhone?

You can sync projects between your devices automatically. Follow these steps.

1. On your Mac and iPhone, enable mcPlanner option in iCloud Drive settings (go to Apple preferences)
2. On the Mac, move a document to mcPlanner folder inside iCloud Drive and the document will automatically appears on mcPlanner documents list on your iPhone.

NOTE: if mcPlanner folder still do not appears on your Mac, restart the Mac. 
 

How I do create dependencies between tasks?

Select a task on the Gantt view. You will a dot at the end of the task. Click on the dot while keeping the mouse down and connect the next task. 

NOTE: when you select a dependency, you can edit many options.

Do you have an example to download?

Yes, you can download many projects made with mcPlanner by clicking here

MacPlanner Cloud Service
Can I Import projects made with MacPlanner?

This feature is not available as the two products are very different.

Is the service FREE to try?

Our service is 100% free for the trial plan and does not require any credit card information to start. All features are available.

Can I cancel a subscription at any time?

Yes, you can cancel a subscription from any moment. The current month or year (depending of the selected plan) is always due and cannot be refunded. You can cancel a subscription from your account.

MacMindMap
Do you have an example to download?

Yes, you can download some files created with MacMindMap by clicking here.

NOTE: you need version 3.1.1 or later versions



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